Passion is contagious. But where does passion start? Passion starts from a team of players remaining enthusiastic and committed to the BPO Industry and aligning values, growth and service to clients and their purpose.

Though, passion is important, but not enough. You can be massive and unwavering committed, but if you are not good at it, you won’t be able to create anything of value. Mastery is an essential part of a successful business.

Therefore, continuous feedback from clients is what inspires Mango5 to constantly develop new ways to be more efficient, work smarter and develop innovative ideas to provide clients with solutions. Solutions by using business outsourcing that will be cost-effective for the client and saves them time, space, and resources.

Mango5, as a BPO, has a dedicated in-house learning and development department that allows the staff to develop onboarding and ongoing training on the client\’s behalf, ensuring the staff is qualified and able to provide the best possible customer experience.

Mango5 also uses state-of-the-art tools to track, report, and enhance the overall customer experience. Our qualified and continuously upskilled staff provide customer service 7 days a week via phone, email, and web chat while adhering to strict quality and compliance guidelines. Mango5 add quality assurance software and management to ensure that the client\’s brand is protected, opportunity areas are identified, and leads are closed within your business rules.

Passion is our competitive differentiator and also the driving factor for impact and the best return on investment. Our mastery of skills turns our customers and their clients into loyal fans.