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Who should outsource?

Outsourcing has grown quite substantially over the years. Although it’s a rather diverse industry, many people still find themselves asking, who should outsource?

Any business can outsource a variety of services and functions of their business to save time and money. This is what makes outsourcing such an appealing service; it’s cost-effective and saves time for you to focus on your core business functions.

With that in mind, let’s have a look at who could benefit most from outsourcing…

Startup business

If you’re starting up a new business, outsourcing certain business functions, such as customer service, could be a really beneficial and resourceful way to focus on getting the business off the ground.

It’s rather common for a startup business to outsource admin work, customer service, cold-calling etc. These kinds of tasks are time-consuming and can work out far more cost-effective to outsource rather than employing an internal team specifically for those tasks.


Relocating business

Perhaps you’re looking into relocating your business. Relocating can be a very stressful and overwhelming step in your business journey. This is especially true if the majority of your employees are unable to continue working or commute to the new location.

By choosing to outsource a few business functions, this problem is easily solved. There are two main kinds of outsourcing: offshore and onshore outsourcing. Look into both options to find which will be best suited to you. There are various pros and cons of each and it’s worthwhile to do the research.

Growing business

Another business that’ll greatly benefit from outsourcing is a growing business. If your business is growing quite quickly it can be hard to keep up with all the different sectors that keep a business running. Consider outsourcing your customer service, admin work, social media or anything else that is not a core business function.

By outsourcing these extra time-consuming tasks, you and your internal team can fully focus on the business goals and maximize productivity on core functions.


Business projects

Got a big project coming up and don’t have the right employees for the job? Instead of spending the extra time looking for someone, doing multiple interviews just to find the right person, you could outsource the project to a skilled team of professionals.


Any business can benefit from outsourcing. The above examples were just that, examples of who should outsource; however, any business or company could profit from outsourcing.

Whether your business is a startup, growing quickly, relocating, or you have a special upcoming project, you can save time and money by outsourcing non-core business functions. Outsourcing helps maximize your team’s productivity and provides the opportunity to get more done with the extra time.

Do your research and discover which outsourcing option will be best for you. Will you choose an offshore outsourcing partner? Or will you go with an onshore outsourcing partner?Mango5 is one of the top BPO outsourcing offshore centres in South Africa. Let us help you take the next step to achieve your business goals.

Please complete the form below, and one of our BPO experts will contact you to set up a strategy session to discuss your business needs and explore how Mango5 can provide tailored solutions to help you achieve success.