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Business Process Outsourcing (BPO) solutions tailored for your needs!
Mango5 is one of the leading BPO service companies in South Africa that offers fresh ideas and tailor-made solutions.
Mango5 is a leading BPO company, based in Cape Town, South Africa. We embrace our identity as creators in the BPO field, offering ground-breaking services tailored to empower businesses globally. Our unwavering commitment to innovation drives us to craft bespoke solutions that consistently surpass client expectations across diverse sectors.
Ready to explore the transformative power of creative outsourcing?
Together, we’ll forge new paths to achieve your ambitions and elevate your business to unparalleled heights!
What is business processing outsourcing?
Why do businesses choose to outsource BPO services?
What services does a BPO provider offer?
Have an idea?
Together we’ll find a way!
Let our experienced team create a custom solution for you, so you can focus on making your business thrive.
You’ll be in good company. Here’s what our
clients love about working with us:
Why outsource to Mango5 in South Africa?
Mango5 is situated in Cape Town, South Africa with clients across the United States, United Kingdom, Europe, and Australia.
Why outsource to Mango5 in South Africa?
Mango5 is situated in Cape Town, South Africa with clients across the United States, United Kingdom, Europe, and Australia.
By outsourcing BPO services to Mango5,
your business can benefit from these
unique advantages:
1. Superior Customer Experience:
South Africa’s renowned hospitality, and Mango5’s top-notch customer service and account management, helps to elevate your brand, fostering customer loyalty and satisfaction across global markets.
2. Expert Technical and Compliance Support:
Benefit from South Africa’s robust tech infrastructure and Mango5’s proficiency in technical support, KYC, and verification services to ensure seamless operations, reduced downtime, and compliance with regulations.
3. Compelling Brand Messaging:
Harness the linguistic versatility of South Africa and Mango’s creative writing, sales, and presentation services to captivate both B2C and B2B audiences, driving growth and revenue.
4. World-Class Employee Development:
South Africa’s diverse talent pool, combined with Mango5’s learning and development solutions, empowers businesses to upskill their workforce and cultivate a high-performing team.
5. Streamlined Talent Acquisition and Retention:
Leverage South Africa’s competitive labour market and Mango5’s expertise in recruitment, selection, and performance management to attract, develop, and retain top talent for your organisation and outsourced teams.
Place your business at the
forefront of innovation
Your company’s goals are unique, and the solutions offered to your clients should be too. Utilise our expertise to make your business succeed.
Comprehensive BPO Solutions for Today’s
Global Challenges
Robust Data Security
ISO27001-2013 certification for secure data management
GDPR and POPIA compliancy
Biometric security technical support for swift issue resolution
Comprehensive Insurance Coverage
Commercial General Liability Insurance
Errors and Omissions/Professional Liability Insurance
Employee Dishonesty and Computer Fraud Coverage
Cyber Insurance for security breach and privacy liability
Global Support and Flexibility
Operations across international time zone (South African, UK, and USA)
Dedicated English-speaking support for European, North American and Australasian regions
Operational Efficiency and Cost Savings
Built-in redundancy for service continuity
Cost-effective solutions leveraging Mango5’s infrastructure
Expertise in optimising operations and streamlining workflows
Compliance with international standards for data security and confidentiality
Transparent and Collaborative Communication
Seamless Integration with modern communication tools (MS Teams, Zoom, Slack, Google Meet)
Direct access to executive and team members for real-time updates
Regular video conferences for consistent and effective communication
Commitment to customer satisfaction and support for diverse business owners
